Terms & Conditions

Last updated: 8 March 2026

1. Introduction

Ticket Dibs ("we", "us", "our") operates a prize competition platform at ticketdibs.com. By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our platform.

These competitions are lawful prize competitions under the Gambling Act 2005 (UK). They are not lotteries, raffles, or games of chance. Entry to each competition requires the successful completion of a skill-based qualifying question, as required by UK law.

2. Definitions

  • "Competition" means a prize competition listed on our platform, entry to which requires payment and the successful answering of a skill-based question.
  • "Entry" (or "Entries") means a single unit of participation in a Competition, acquired by completing a qualifying question and making payment.
  • "Promoter" means Ticket Dibs, the operator of each Competition.
  • "Entrant" means any person who enters a Competition in accordance with these Terms.

3. Eligibility

You must be at least 18 years of age to enter any Competition on Ticket Dibs. By creating an account, you represent and warrant that you meet this age requirement. We may request proof of age and identity at any time and reserve the right to void entries and withhold prizes where eligibility cannot be verified.

It is your responsibility to ensure that your participation in Competitions complies with the laws of your jurisdiction. Residents of jurisdictions where prize competitions are prohibited by law must not enter.

Employees, directors, and immediate family members of Ticket Dibs and its affiliated companies are not eligible to enter Competitions.

4. Account Registration

To participate in Competitions, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorised use of your account
  • Not create more than one account per person

We reserve the right to suspend or terminate accounts that violate these terms, engage in suspicious activity, or are found to be duplicate accounts held by the same individual.

5. How Competitions Work

Ticket Dibs operates lawful prize competitions. Each Competition requires the Entrant to demonstrate a degree of skill by correctly answering a qualifying question before their entry is accepted and payment is processed.

5.1 Skill-Based Entry Requirement

Before completing any entry, you will be presented with a skill-based question. You must answer this question correctly in order to proceed with your entry. This requirement ensures that each Competition qualifies as a prize competition under the Gambling Act 2005, Section 339, rather than a lottery.

If you answer the question incorrectly, you will be given the opportunity to try again with a new question. No payment is taken until the question is answered correctly and the entry is confirmed.

5.2 Entry Details

By entering a Competition, you agree to the following:

  • Each Competition has specific rules regarding entry cost, maximum entries, draw date, and prizes, displayed on the Competition page
  • Competition entries are non-refundable once confirmed and payment has been processed
  • You may purchase multiple entries to a single Competition, up to the maximum allowed
  • The number of entries available per Competition is limited and clearly stated

5.3 Winner Selection

Winners are selected at random from all valid entries using a verified, automated random selection system. The draw takes place once the entry threshold is met or at the stated draw time, whichever occurs first.

We reserve the right to cancel or modify a Competition at our discretion. In the event of cancellation, all affected entries will be refunded in full.

6. Prizes

Prizes for each Competition are described on the relevant Competition page. Prizes are as stated and are not transferable or exchangeable for cash unless an alternative cash prize is specifically offered.

Winners will be notified via Discord and/or email within 24 hours of the draw. Winners must claim their prize within 24 hours of notification. If a winner fails to claim within this period, we reserve the right to re-draw a replacement winner.

We reserve the right to substitute a prize of equal or greater value if the stated prize becomes unavailable for reasons beyond our control.

7. Subscriptions

Ticket Dibs offers subscription plans (Bronze, Silver, Gold) that provide bonus entries, entry discounts, and other perks. By subscribing, you agree to the following:

  • Subscriptions are billed monthly or annually depending on the plan you choose
  • Card-based subscriptions auto-renew unless cancelled before the renewal date
  • Cryptocurrency-based subscriptions do not auto-renew and must be manually renewed
  • Bonus entries are granted upon each successful payment and do not carry over if unused
  • You may cancel your subscription at any time through the billing portal or by contacting us
  • Refunds for subscriptions are not provided for partial billing periods

8. Payments & Refunds

Payments are processed securely through PayPal (card payments) and via direct cryptocurrency transfers (Bitcoin, Ethereum, Solana, Litecoin, USDT, USDC). Entry prices are displayed in USD.

Cryptocurrency payments are converted at the market rate at the time of transaction. Once a crypto payment is confirmed on the blockchain, it is considered final and cannot be reversed.

Refunds are only issued when:

  • A Competition is cancelled by Ticket Dibs
  • A technical error resulted in duplicate or erroneous charges
  • Other circumstances at our sole discretion

Entering a Competition and not winning does not entitle you to a refund. Cryptocurrency refunds, where applicable, will be issued to the original sending address at the USD-equivalent value at the time of refund.

9. Bonus Entries & Referrals

Bonus entries may be earned through subscriptions or referral programmes. These entries:

  • Can be applied to paid Competition entries to reduce or eliminate the cost
  • Still require the completion of a skill-based qualifying question
  • Have no cash value and cannot be transferred or exchanged
  • May be revoked if obtained through fraudulent means

10. Free Entry Route

In accordance with UK competition law, a free entry route is available for any Competition where one is required. Where applicable, free entries can be obtained by contacting us via our Discord server or email. Free entries are subject to the same skill-based question requirement and carry the same chance of winning as paid entries. Full details of any free entry route are available on request.

11. Prohibited Conduct

You agree not to:

  • Use bots, scripts, or automated tools to interact with the platform or answer qualifying questions
  • Create multiple accounts to gain an unfair advantage
  • Attempt to exploit, hack, or reverse-engineer any part of our platform
  • Engage in fraudulent payment activity or chargebacks
  • Send cryptocurrency payments from sanctioned addresses or engage in money laundering
  • Collude with other Entrants to manipulate Competition outcomes
  • Harass, abuse, or threaten other users or staff
  • Use the platform for any illegal purpose

Violation of these rules may result in immediate account termination, voiding of all entries, and forfeiture of any prizes without refund.

12. Data Protection

We process your personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for full details on how we collect, use, and protect your personal data.

13. Intellectual Property

All content on Ticket Dibs, including logos, text, graphics, and software, is the property of Ticket Dibs or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

14. Limitation of Liability

To the fullest extent permitted by law, Ticket Dibs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. This includes, but is not limited to, losses resulting from cryptocurrency price fluctuations, blockchain network delays, or failed transactions.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

15. Disclaimer of Warranties

Ticket Dibs is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy of cryptocurrency exchange rates or the timeliness of blockchain confirmations.

16. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. We will notify registered users of material changes via email or on-site notification. Continued use of the platform after notification constitutes acceptance of the revised terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Complaints & Disputes

If you have a complaint about a Competition or our service, please contact us through our Discord server or by email. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 working days. If we are unable to resolve your complaint to your satisfaction, you may refer the matter to the relevant alternative dispute resolution provider or to the courts.

19. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us through our Discord server or by email.